International Housing Coordinator

International Housing Coordinator

Human Resources
June 4, 2014
Responsible for creating a sense of belonging amongst international students within the residence halls by establishing a community, planning, presenting, promoting & coordinating social and educational need-based programming; orienting new international students to campus life; and, maintaining communication, acting as liaison, and serving as resource person.  Provide and support a safe and positive environment that encourages opportunities for students to develop socially, academically, emotionally, spiritually, physically and occupationally.  Build community and encourage personal growth through individual and group relationships.  Provide a mature, adult role model for the students. Evening and weekend availability is mandatory, some daytime and holiday availability is necessary and expected.   
Position Type: Full Time
Department: Student Life
Reports To: Director of Residence life (Sharon Manson)
FLSA Status: Non-Exempt
Location: Main Campus

To apply for an open faculty or staff position please send a current resume and a cover letter indicating position desired to:, or Office of Human Resources, Texas Wesleyan University, 1201 Wesleyan, Fort Worth, TX 76105.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Provide high visibility/availability for international and domestic students especially on nights and weekends.
    • Live in on-site apartment within assigned residence hall.
    • Schedule and maintain office hours.
    • Provide opportunities for relationships to be built with residents through formal and informal interaction with residents in student rooms, common areas, office, cafeteria, and at campus events.
    • Attend programs within the hall and other special functions within the University.
  • Working with the Coordinator of Residence Life, assist with the move in process for international students. 
    • Participate in international student arrival and orientation programs
    • Assist with the check-in of international students
    • Learn StarRez and be able to teach students how to apply for housing
    • Assist international students in their arrival on campus
    • Be available for after-hours check-ins
  • Under the direction of the Area Coordinator, locate and identify international students and assist with their adjustment to living on campus.
    • Help develop a sense of community with new and returning international students
    • Help Resident Assistants understand the needs of international students on their floor
    • Develop a relationship with each resident, be able to cite specifics regarding each resident’s home country, academic and personal interests, etc. IHC is expected to be able to identify each resident by name within three weeks on the job.
    • Help students set up their living spaces on campus
      • Organizing shopping trips
      • Securing travel arrangements
  • Assist International Students with adjustment to living in Fort Worth and Texas
    • Plan social, educational, recreational and cultural programs
    • Working with the local offices of tourism, coordinate local travel to museums, movies, events, etc.
    • Schedule tours and visits to landmarks and other points of interest 
    • Plan trips to baseball, football, basketball and other sporting events
    • Organize school holiday/break opportunities to leave campus
    • Organize travel arrangements to safely transport residents to the event and back
  • Supplementing campus programming by coordinate programs and activities for on-campus International Students during summer and break periods.
    • Coordinate evening activities for on-campus international students during RA training
    • Coordinate day and/or evening activities during Thanksgiving break, Winter break, Spring Break and Summer
    • Coordinate options for meal service during break periods
  • Develop and distribute a monthly newsletter either in print or electronically. Develop and maintain the department website.
  • Develop “International House” as a recognized club for both international and domestic students and serve as its advisor.
  • Provide night and weekend activities for on-campus international and domestic students who do not have transportation off-campus
  • Under the guidance of Human Resources/Risk Management, transport students to various locations as needed. Assist with travel arrangements on “The T” or the light rail, TRE.
  • Serve as a liaison with International Programs. Develop understanding of the particular needs of international students at Texas Wesleyan and the resources available for them.
  • Support, develop and implement effective in-hall campus-wide programming that supports the mission of the University and Residence Life. Assist in the development and implementation of department-wide events each semester.
  • Participate in staff meetings, training, and individual meetings with supervisor for the development and implementation of the residence life program.
  • Provide assistance and support for campus activities.
  • Comply with, uphold and provide consistent, fair application of University policies and procedures.
  • Build relationships with students to encourage, support and challenge them to adopt and promote the University and departmental mission.
  • Be a resource and referral link for students to increase safety and to support the development and attainment of healthy academic and personal goals.
  • Communicate necessary information to supervisor, residents, staff, and faculty effectively and promptly.
  • Serve on University, divisional and departmental committees as assigned.
  • Other duties as assigned by the director.



Manages a non-supervisory, student employee. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the University's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and, resolving problems.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High school diploma/GED with at least ninety-one (91) earned college-level credit hours (senior–level) earned required. Bachelor’s degree is preferred.
  • Experience working in a residence hall setting is required. 
  • Experience with international programs is preferred.
  • Experience in the operation of driving a large vehicle or the ability to learn required.



  • Ability to demonstrate a cooperative attitude while working with a diverse student population.
  • Strong commitments to both intercultural communication and global awareness
  • Ability to lead others effectively with strong organizational skills.
  • Ability to handle conflict and seek resolution while dealing fairly and consistently with students.
  • Ability to work independently in a leadership and supervisory role effectively. 
  • Ability to participate as a member of a team member effectively.
  • Ability to discern student needs and respond in a caring manner.
  • Ability to provide and demonstrate quality customer service.
  • Ability to maintain composure in challenging or emergency situations while handling situations in a professional manner.
  • Knowledge of crisis intervention techniques with the ability to react calmly and effectively in emergency situations.
  • Ability to certify in special needs assistance training, defensive driver training, CPR, and first aid.
  • Knowledge of current residence hall programming practices.
  • Ability to work independently in the most efficient manner with minimum supervision. Ability work in a “team” approach.
  • Ability to resolve conflicts while being fair and consistent with students especially in discipline matters.
  • Ability to adhere to and enforce University and departmental policies and procedures.
  • Working knowledge of the rules and regulations involved in the safe and efficient operation of automotive equipment.
  • Ability to meet and abide by and comply with all current state traffic laws and University driving requirements.
  • Ability to be discrete in handling confidential matters, while complying with privacy (FERPA/HIPAA) regulations.
  • Knowledge of human resources concepts, practices, policies, and procedures.
  • Knowledge of applicable legislation, standards, policies and procedures within student personnel administration.
  • Outstanding interpersonal and community relations skills.
  • Knowledge of and the ability to maintain the basic needs of vehicles.
  • Ability to operate a sedan, van or small bus.



Valid and current driver’s license with a favorable driving record to comply with University policy.
First aid and CPR certification desired.


Ability to read and comprehend instructions, short correspondence, and memos. Ability to write and edit correspondence. Ability to read, analyze, and interpret technical procedures and maps. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to effectively present information in one-on-one and small group situations to current & prospective residents, and other University employees.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to interpret an extensive variety of technical instructions in written or diagram form and deal with several abstract and concrete variables.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee must regularly lift and/or move up to 20 pounds.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • While performing the duties of this job, the employee is regularly exposed to outside weather conditions with the potential for extreme cold and extreme heat. 
  • Must be able to work flexible work hours to support day, evening and weekend activities.

To apply for an open faculty or staff position please send a current resume and a cover letter indicating position desired to:, or Office of Human Resources, Texas Wesleyan University, 1201 Wesleyan, Fort Worth, TX 76105.

Contact Information

Office of Human Resources
Oneal-Sells Building, room 110

Phone: 817-531-4403
Fax: 817-531-4402
Hours: Mon-Fri, 8am - 5pm

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