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Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. 

Prepare and monitor all federal, state, and institutional award budgets and coordinate counseling for current & prospective students/families. Counseling should include but not be limited to: financial aid availability, application and award process, debt management, loan counseling, and payment plan options.

Support the Admission Office in recruiting activities, including presentations to high schools, community colleges, and appropriate associations.

Coordinate all University award, grant, and scholarship programs, including documentation, verification of eligibility, and loan certification for lender processing.

Insure that all awards and files comply with guidelines established by federal, state, institutional, and private assistance governing bodies.

Develop, in conjunction with the Vice President for Enrollment and Student Services, institutional financial aid awarding policies and budgets for all student groups campus wide.

Monitor satisfactory student academic progress for aid eligibility.

Serve on the Enrollment Management & Student Services Leadership Team and lead the Office of Financial Aid in Excellent Service Initiative.

Participate in University planning and policy making committees as necessary. 

Serve on institutional scholarship committee. 

Assist with completing, evaluating, and assessing defined objectives and tactical items as outlined in the University's strategic plan.

Investigate and respond to grievances and complaints on behalf of the department.  

Assist auditors performing the annual audit of the university, federal, and state financial aid programs.  Prepare reports for the University's Corrective Action Plan to the U.S. Department of Education and Coordinating Board, when required.

Coordinate with the Information and Communication Technology department for the maintenance and support of the financial aid component within the Colleague system.

Prepare weekly, monthly, and annual reports as required.  

Perform other duties as assigned by the Vice President for Enrollment and Student Services.

SUPERVISORY RESPONSIBILITIES 

Directly supervises seven (7) employees.  Carries out supervisory responsibilities in accordance with the University's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; including establishment and monitoring of individual goals; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 

Bachelor’s degree required, Masters degree preferred.

Three years experience as an Assistant Director of Financial Aid at the collegiate level required.  0Preference given to experience at an independent four-year college or university. Experience in a financial institution or similar setting considered.

Extensive experience with an integrated administrative system.

Previous supervisory experience required.  1

KNOWLEDGE, SKILLS & ABILITIES

Ability to establish and organize priorities.

Ability to handle multiple task and projects simultaneously.

Proficiency with an integrated administrative system and current computer software programs.

Fundamental knowledge of data retrieval and report preparation required; advanced retrieval preferred.

Knowledge of human resources concepts, practices, policies and procedures.

Ability to be discrete in handling confidential matters while complying with privacy regulations.

Ability to follow University & Financial Aid department procedures and policies.

Knowledge of human resources concepts, practices, policies, and procedures. 2

Knowledge of legislation, standards, policies and procedures within financial aid administration.

Ability to demonstrate and provide excellent customer service.

Outstanding interpersonal skills.

Ability to work effectively with a wide range of constituencies in a diverse community. 3

Ability to make administrative/procedural decisions. 4

Ability to develop, plan, implement, and evaluate programs and short- and long-range goals. 5

Skill in organizing resources and establishing priorities. 6

Skill in budget preparation and fiscal management. 7

Ability to make administrative/procedural decisions and judgments. 8

Ability to accurately work with, analyze and interpret large amounts of financial data.

LANGUAGE SKILLS Ability to read and comprehend instructions, short correspondence, and memos.  9Ability to write correspondence.  0Ability to effectively present information in one-on-one and group situations to customers, clients, and other University employees.

MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  1Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  2Ability to read and comprehend federal, state, and institutional regulation/policies.  3Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS  4The physical demands are representative of those that must be met by an employee to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and hear.  5The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT  6Work environment characteristics described are representative of those encountered while performing the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Must be available to work flexible hours for evening and weekend activities. Must have sufficient mobility to move around campus and to interact with the community and be available for travel either by air or automobile for day and overnight travel. Must be able to move about and between campuses freely, including all office and classroom areas.