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Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to, the following.

Provide management relating to Southern Association of Colleges & Schools (SACS) Accreditation (correspondence, report preparation, TaskStream system maintenance, visits, etc.)

Provide management relating to university planning and assessment

Develop and review standardized & ad-hoc reports.

Provide management relating to the Faculty Academic Affairs Committee

Maintain appointment calendar for Associate Provost

Oversee incoming Student Complaint Forms, Requests to Walk, and any Academic Petitions

Serve as back-up receptionist for the Office of the Provost including but not limited to: greeting visitors, providing information and referrals, answering telephones, ascertaining the nature of calls, taking accurate messages, and routing calls in a professional manner.

Provide administrative support to the Associate Provost and Provost with duties including:
• composing and proofreading letters, memos, and reports
• processing incoming and outgoing mail, sorting and distributing daily correspondence
• making copies of correspondence and/or other materials, including faxes and emails
• organizing and maintaining Provost Office file system

Assist with events coordinated by Provost Office (Graduation, Faculty Development Seminars)

Provide backup to the Executive Assistant as necessary

Other Duties as assigned by the Associate Provost

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Bachelor's degree preferred; High school diploma or equivalency required.
Two or more years of office experience, preferably in a higher education setting.
Some events planning and coordination strongly desired.

KNOWLEDGE, SKILLS & ABILITIES
Demonstrated administrative ability to plan and execute programs and activities, to secure cooperation from individuals and organizations, and to coordinate the activities of such individuals and organizations.
Ability to work cooperatively and productively in a highly active setting.
Proven interpersonal skills to provide support in a high-profile office with tact and diplomacy.
Ability to review and edit webpages.
Ability to type 40 wpm.
Great attention to detail with an eye toward accuracy
Knowledge of standard office practices and procedures.
Knowledge of standard filing procedures.
Ability to adhere to University & departmental policies and procedures.
Ability to be discrete in handling confidential matters, while complying with FERPA regulations.
Knowledge of rules, standards, regulations, and laws regarding employment and student records.
Ability to work effectively with a wide range of constituencies in a diverse community.
Ability to work independently in the most efficient manner with minimum supervision.
Ability to maintain a professional appearance and office atmosphere.
Ability to plan, prioritize tasks and meet deadlines while working on multiple tasks.
Proficiency with an integrated administrative system and current computer software programs.
Proficient use of multi-line phone system and standard office equipment.
Ability to demonstrate and provide quality customer service.
Ability to retrieve, validate and disseminate data from various databases.
Ability to accurately work with, analyze and interpret large amounts of data with a high attention to
detail.

LANGUAGE SKILLS
Ability to write reports, business correspondence, and procedure manuals.  Ability to express oneself clearly and concisely, both orally and in writing, and to work cooperatively and productively in a highly active setting.  Ability to effectively present information and respond to questions from employees, students, and the general public.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to apply common sense understanding to carry out detailed but uninvolved write or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Evening and weekend duties as necessary.