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Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Compose and type routine correspondence.

Organize and maintain file system for student transcripts and other records.

Answer and screen telephone calls and arrange conference calls.

Coordinate schedules and establish appointments for staff members.

Greet visitors and escort to appropriate area or person.

Conduct research, and compile and type statistical reports.

Enter data received from admission office emails and prospective student cards.

Process and maintain the Office of Admission email account, including responding or
forwarding inquiries and questions, continuously checking for new emails and entering prospect information from email inquiries into Colleague.

Coordinate and arrange meetings, prepare agendas, reserve and prepare meeting facilities, and record and transcribe minutes of meetings.

Make copies of correspondence or other printed materials.

Process incoming and outgoing mail and correspondence, including email and faxes.

Order and maintain supplies, and arrange for equipment maintenance/repair.

Other duties as assigned by the Director of Admission.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) required.
Secretarial/receptionist experience required.
Earned credit hours in postsecondary work preferred.
Experience in an educational setting preferred.

KNOWLEDGE, SKILLS & ABILITIES
Demonstrated proficiency with an integrated administrative system, desktop computer, and current word and spreadsheet processing.
Proficient use of multi-line phone system and standard office equipment.
Ability to work well with faculty, staff, students, and other constituents of the University.
Ability to be discrete in handling confidential matters, while complying with FERPA regulations.
Ability to maintain a professional appearance and office atmosphere.
Strong organizational skills and ability to handle multiple tasks.
Ability to support and adhere to University and departmental policies and procedures.
Ability to provide and demonstrate excellent customer service.
Ability to type 40 w.p.m. and strong data entry skills.
Knowledge of standard office practices and procedures, including filing.
Ability to work effectively with a wide range of constituencies in a diverse community.
Ability to work independently and efficiently to meet deadlines with minimum supervision.
Ability to plan, prioritize tasks and meet deadlines while working on multiple tasks.
Proven interpersonal skills to provide support in a high-profile office with tact and diplomacy.
Proficiency with an integrated administrative system and current software programs.
Fundamental knowledge of data retrieval.
Ability to maintain professionalism while working with diverse groups and in various situations.
Ability to maintain an organized work space and filing system.

LANGUAGE SKILLS
Ability to read and comprehend instructions, short correspondence, and memos. Ability to compose routine letters and memoranda with proficiency in grammar, punctuation, spelling and word usage. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other University employees.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms,climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.