Tutor Coordinator


Tutor Coordinator

Human Resources
Monday, January 27, 2014
 

Oversees the delivery of tutoring services in the Academic Success Center, including recruiting, scheduling, training, and supervising peer tutors in writing, math, and other areas as needed, as well as Skype online tutoring.  Works closely with the Director in serving a dynamic population of undergraduate students, including international students, returning adult learners, and students enrolled in developmental courses.  Assists in managing daily operations in The Center.

Position Type: Full Time Staff
Department: Academic Success Center
Reports To: Director of Academic Success Center (Michael Greer)
FLSA Status: Non-Exempt
Location: Main Campus

Click here for how to apply

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Recruit, train and supervise peer tutors.
  • Provide access to evening tutoring via Skype.
  • Organize and maintain tutor scheduling, tracking and reporting system.
  • Prepare reports as directed.
  • Assist in maintaining The Center as an inviting study area, maintain handouts, tutor resources and textbooks.
  • Attend professional development opportunities as budget allows.
  • Provide appropriate referrals to other university resources as needed to help students achieve academic goals.
  • Collaborate with Director in developing and continuously improving tutoring services to enhance student satisfaction.
  • Initiate and maintain professional relationships with students, faculty and staff to ensure quality tutoring support.
  • Facilitate student connections with peer tutors.
  • Track tutoring relationships and monitor outcomes.
  • Exercise critical thinking, analytical reasoning, sensitivity, and appropriate confidentiality in addressing student inquiries and concerns.
  • Coordinate, organize, and advertise and post tutoring schedules on campus bulletin boards and the Center website and through other venues. 
  • Perform other tasks that may be necessary to assure the effectiveness and efficiency of tutoring in the Academic Success Center. 
  • Perform other duties as assigned by the Director.

SUPERVISORY RESPONSIBILITIES

Directly supervises student workers and tutors in the Center. Carries out supervisory responsibilities in accordance with the University’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

A Bachelor’s degree in education or related field. At least two years experience in university or college level learning center administration is preferred.

KNOWLEDGE, SKILLS, & ABILITIES

  • Ability to assess needs, plan, prioritize tasks and meet deadlines.
  • Skill in organizing resources and establishing priorities. 
  • Strong organizational skills and knowledge of standard filing procedures.
  • Ability to maintain a professional appearance and office atmosphere.
  • Proficiency with an integrated administrative system and current computer software programs.
  • Ability to work collaboratively with a wide range of constituencies in a diverse community.
  • Outstanding interpersonal and community relations skills.
  • Flexibility to work independently and as a member of a team. 
  • Knowledge of rules, standards, regulations, and laws regarding student records.
  • Ability to be discrete in handling confidential matters while complying with FERPA regulations.
  • Even tempered and ability to maintain positive approach under pressure.
  • Ability to work on multiple tasks.
  • Ability to adhere to University and departmental policies and procedures.
  • Ability to make administrative/procedural decisions and judgments.
  • Ability to provide and demonstrate quality customer service.

LANGUAGE SKILLS

Ability to read and comprehend instructions, short correspondence, and memos. Ability to write correspondence. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plane and solid geometry and trigonometry.
  • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; talk and hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Employee may be required to transport oneself to other campus offices, conference rooms, and occasionally, to off-campus sites to attend meetings, conferences, seminars, etc.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work nights and weekends as necessary. The noise level in the work environment is usually moderate.

To apply for an open staff position please send a current resume and a cover letter indicating position desired to: hr@txwes.edu, or Office of Human Resources, Texas Wesleyan University, 1201 Wesleyan, Fort Worth, TX 76105.

Contact Information


Office of Human Resources
Oneal-Sells Building, room 110

Phone: 817-531-4403
Fax: 817-531-4402
Email: HR@txwes.edu
Hours: Mon-Fri, 8am - 5pm

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