To protect the university from any liability for theft, loss, damages or lost data resulting from Service Desk staff working on personal computer equipment.
The Service Desk maintains computer equipment that is the property of Texas Wesleyan University. Student mobile computing laptops should be brought to the Help Desk located in the basement of the Eunice & James West Library for authorized repair.
It is not the responsibility of the IT department to repair or maintain: student, faculty or staff
The Service Desk will attempt to repair personal equipment under the following conditions:
Special Note: By allowing Texas Wesleyan Service Desk IT to work on your equipment,
PLEASE ALLOW 4 - 7 DAYS FOR YOUR EQUIPMENT TO BE REPAIRED.
|Ready for pick-up: _____________________________________________________________________________________________|
|Tech Assigned Signature: _____________________________
Tech Sign Off: _____________________
|Date Complete: ___________________________||User Contacted?: ________________|
|User Signature: ___________________________||Date: ___________________|
|Tech releasing equipment signature: _____________________________________________________________|