New alumni directory in the works
The TXWES Office of Alumni Relations is partnering with PCI (also known as Publishing Concepts) to produce a new alumni directory. This project will allow the University to receive important updates to our database so we can learn more about our alumni and how to better serve them. The final product will be a useful directory available to all alumni for purchase in electronic or printed form.
Alumni can expect to start receiving communications about the directory in the spring of 2019 via postal mail, e-mail and phone calls, so be on the lookout. Please rest assured, we have a contractual agreement with PCI and all information obtained will only be used for this publication and for Texas Wesleyan’s record keeping.
Frequently Asked Questions by alumni
Q: I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for Texas Wesleyan University. Is this a legitimate project, or is it a scam?
A: We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni association directory. PCI is a company located in Dallas, TX and Virginia Beach, VA that publishes directories for educational institutions and organizations across the nation. This project allows TXWES to receive important updates to our database so we know more about our alumni and how we can better serve you and future alumni.
Q: How do I know my information will only be used for directory purposes?
A: Texas Wesleyan University has a contractual agreement with PCI that states:
- The names, addresses and information provided to PCI by Texas Wesleyan University for the publication of the directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the directory and except as required by court order or law.
- The directory will be made available only to alumni of Texas Wesleyan University. Upon completion of the project, PCI will return to TXWES any and all electronic files that have been supplied to TXWES or produced by PCI in connection with the production of the Directory.
Q: I would like to verify and update my information. How may I do this?
A: If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Texas Wesleyan project. The representative will verify all the information we have on file for you and make any updates where needed.
If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you may call PCI’s customer service desk at 1.800.982.1590.
Q: When will the directory be distributed and who is allowed to purchase a directory?
A: The TXWES directory publication will be finished and distributed by the summer of 2020 and is for sale only to Texas Wesleyan University alumni.
Q: Can I choose some or all of my information not to be printed in the directory?
A: When you call to update your information, you can tell the representative what information you would prefer to have excluded. You may also communicate this information to the PCI customer service desk (1.800.982.1590) or to the Institution.
Q: I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
A: Call the PCI customer service help desk at 1.800.982.1590, and they will take care of this for you.
Questions? Contact the alumni office at email@example.com or 817-531-6548.