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Facilities Services

Maintenance

Maintenance provides the upkeep and repair of University buildings and properties within those buildings, heating/cooling systems, minor plumbing, and lighting for buildings, offices and rooms. Some limited carpentry is also provided upon approval of the director of facilities.

There are two options when reporting problems to maintenance:

Emergency Notification

Emergencies consist of, but are not limited to, the following:

  • No power/electricity in building, room or office
  • Flooding (includes overflowing toilets and major leaks)
  • No water in the building, room, lab or restroom

If any of the above-listed incidences occur, call Facilities. Phones are answered from 8 a.m. - 5 p.m., Monday-Friday. Maintenance staff is available Monday-Friday from 7 a.m. - 5 p.m., with limited staffing from 4 p.m. - 5 p.m. For after-hours emergencies, call 817-531-4911.

Non-Emergency Notification

For incidences not listed above, please use the online work order form. Work order requests are usually completed within 1-3 days, barring circumstances beyond our control (i.e., receiving parts, emergencies, etc.).

Housekeeping

Texas Wesleyan University contracts housekeeping services to an outside contractor.

If you require services beyond those normally provided, please fill out a work order in Asset Essentials. Please note, additional charges may apply and payment of such charges will be the responsibility of the requesting department.

Event Setups

Facilities Operations offers setup services for meetings and events.

Individuals can request a setup for their event or meeting by submitting a work order in Asset Essentials. The following guidelines are provided for your convenience:

Reserving Event Space

Reservations for the location of the event or meeting must be made through the office of Student Affairs. Please email Dr. Dennis Hall, Vice President of Student Affairs at dhall@txwes.edu in order to reserve a space.

Basic setups include but are not limited to:

  • A setup for up to 50 persons.
  • Is located inside a facility and does not require removal of existing furniture from the area the event is to take place.
  • Sidewalk signage to advertise your event (Limit 2 signs per event).
  • Does not require the set up of tents, floor tarps, hanging of banners, etc.

Basic setups must be submitted at least three business days before the date of the event for scheduling.

Complex setups include but are not limited to:

  • A setup for more than 50 persons.
  • Is located indoors or outdoors.
  • Requires minimal removal of existing furniture from the area in which the event is to take place.
  • Set up of tents by outside vendor.
  • Requires floor tarps.
  • Sidewalk signage to advertise your event (Limit 2 signs per event).

Complex setups require must be submitted at least 10 business days before the date of the event for scheduling.

Room Reservations

The University has the following locations available for meetings and events:

  • Ann Waggoner Fine Arts/Martin Hall
  • Baker Building
  • Campus Classrooms
  • Lou's Place Pavilion
  • McFadden Science Lecture Theatre (SLT)
  • Nurse Anesthesia Building Foyer
  • Oneal-Sells Administration Building - Board Room/Annie Norton Room
  • Oneal-Sells Administration Building - President's Conference Room
  • Poly United Methodist Church
  • Sid Richardson (SWR)/Brown Lupton Center (BLC)
  • Sid Richardson Swimming Pool

Spaces are reserved through the office of Student Affairs. Please email Dr. Dennis Hall, Vice President of Student Affairs, in order to reserve a space.

Office Moves

Individuals can request a move by submitting a work order in Asset Essentials. The following guidelines are provided for your convenience:

  • Upon requesting a move to take place, the minimum time for the move to be scheduled and completed is three (3) weeks.
  • Once the request is received, individuals requesting a move will meet with the Events Setup Coordinator to discuss the move parameters prior to the move taking place
  • All furniture to be moved will be emptied of contents by the requestor (Desks, file cabinets, bookcases, storage units, etc.).
  • All items to be moved except for desks, furniture, file cabinets, storage units, computers and printers will be boxed and sealed with tape by the requestor. Boxes and tape are not furnished by Facility Operations.
  • If it is determined that a move cannot be completed in house, the requestor will be notified and alternate methods of accomplishing the request will be given (The department making the request for the office move generally pays for having the move performed by an outside vendor).
Who To Contact

The main phone number for Facilities Operations is 817-531-4252. Other contact information is provided below.

Brian K. Franks
Executive Director of Facilities Development and Operations
Email: bkfranks@txwes.edu

Jason J. Taylor
Director of Facilities Operations
Email: jasontaylor@txwes.edu

Jason Hughes
Maintenance Mechanic Lead
Email: jhughes@txwes.edu

Erynne Salinas
Facilities Operations Coordinator
E-mail: esalinas@txwes.edu 

Bruce W. Terry
Setup Coordinator
Email: bwterry@txwes.edu