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Cold and flu season is upon us

10.20.2016 | By: Christi Tallent

The following two services are free to anyone enrolled in the Aetna medical plan.

White Glove is a mobile primary care service that treats anyone 2 years or older for the same complaints that you would normally go to your primary care physician or minor care clinics for. 

  • White Glove is commonly used for flu, colds, sinus infections, ear infections, nausea and vomiting. 
  • The physician will come to your location as long as you live or work in Collin, Dallas, Rockwall, Tarrant or Denton counties.
  • The copay for a White Glove visit is $50. 
  • White Glove is available 365 days a year, 8 a.m. to 8 p.m. To learn more about White Glove, please visit or call (877) 329-8081.

Teladoc is a national network of board certified doctors available on-demand to diagnose, treat and prescribe medication for many different minor medical issues by telephone.

  • Teladoc is commonly used for sinus problems, urinary tract infections, allergies, cough, ear infection and the flu.
  • The average wait time for a doctor to return your call is 22 minutes.
  • The Teladoc telemedicine consultation is completely free.
  • Teladoc is available 24/7/365. To request a consult simply log in to your account on or call (800) TELADOC.