Cashier's Office

Welcome to the Cashier's Office web site. You can find answers to most of your questions regarding your student account on our web pages. If not, please contact the Cashier's Office at

How Do I Access My Account Balance?

The Texas Wesleyan Cashier's Office is completely online. Students may access their account balance, 1098T, student statements and other information through Ramlink. Payment reminders and other important account information will be sent to your University email account.

Important Information

Payment due date:

  • Summer 2017:  May 5, 2017
  • Fall 2017: Aug. 5, 2017

Book Voucher Availability

  • Summer extended:  May 1 - May 15, 2017
  • Summer 1: May 25 - June 6, 2017
  • Summer 2: July 3 - July 11, 2017

Book voucher policy

Texas Wesleyan University will send a list of students with credit balances to the Texas Wesleyan/Follett bookstore, two weeks prior to the beginning of school to use to purchase books and other educational material. A credit balance is an overpayment of charges on the student account that could be attributed to cash payments, student loans, Pell grant, other grants, or other financial aid including institutional aid. The voucher system will stay open for 1 week after the beginning of school for a total of three weeks to charge books to their student account by voucher. The maximum allowed for charges is $750.

Should the student need more materials, the bookstore can contact the cashier’s office to get approval for a higher amount. A higher amount will be approved if the student’s credit balance will support the charges.

By not using the voucher system, the student automatically declines to participate in the program and no book charges will be incurred. Book charges will be posted the next day to the student account for the charged amount, reducing the credit on their account. Any remaining credit balance will be issued to the student in the form of a refund check. (See refund policy). Regulation 668.164(i)

Refund Policy

Beginning refund dates are posted on this website each term. After the first disbursement of title IV financial aid onto the student account, within 14 days a refund check will be issued to the student. Refunds, not associated with Title IV funds, will be processed as quickly as possible. Credits created by institutional aid and/or grants only,will not generate a  refund.

International students with a credit balance, the credit will be transferred up to the next semester to help pay registration cost. If an international student is not returning and wishes a refund, they will need to go to the cashier's office and fill out a request form, which will include a current United States address to mail the check to. Checks will only be mailed to the address on record, so the address will also need to be changed in the Registrar office.  We do not mail checks outside of the U.S.

The student will be sent an email to their University email account, notifying them of the day the check will be available for pickup. Students must present their student ID card to pick up a refund check.

Unless the Cashier's office is notified by email from the student, checks will be held for pickup for two weeks. After two weeks, they will be mailed to the address on file.

Any request for refund checks to be mailed will only be mailed to the address on record, which the student can verify on Ramlink.

Refund Dates (subject to change)

  • Spring 2017:  Jan. 30, 2017
  • Summer extended: May 26, 2017
  • Summer 1: June 13, 2017
  • Summer 2: July 13, 2017

Weekly thereafter.

General Payment Information

The Cashier's Office now accepts Visa, Discover, Master card and American Express credit cards.

How do I Pay in Full?

There are several ways you can pay your student account.

  • Remit payment by mail to Cashiers Office at 1201 Wesleyan Street, Fort Worth, Texas  76105. Please allow 3-4 business days for mailing time.
  • Or you can go to the Ramlink and select "make a student account payment" link, which will direct you to the payment site.
  • You can pay at the cashier's office window 

How do I make a partial payment?

  1. Go to and select the Make an Account Payment link. Complete the information on the form and submit.
  2. Sign onto Ramlink and select the Make a student account payment link.

Both of these options take you to the same payment site. If processed before 4 p.m., the payment will be posted the next day. If paying by ACH (electronic check) it could be delayed one day.

Payment Policy

The policy of Texas Wesleyan University is payment is due by the posted payment due date located on the cashier's website under "important information", or upon registration if after that date.  If electing to use a payment plan, this should be activated on the day of registration. A $130 late fee is assessed to all students who re- register after being withdrawn for non-payment during late registration. Students must have a zero balance on their previous/current term to be able to register for the next term.

Delinquent Accounts

A student who has a past due account will have a financial hold placed on their student record. A financial hold will prevent a student from obtaining transcripts, registering for next term or participating in graduation. Any student with an account more than 30 days past due may be withdrawn from classes. The student will remain responsible for all unpaid balances incurred. In the event, an account becomes delinquent and is placed with an outside agency for collection, all collection and/or legal fees will be the responsibility of the student.

International De-registration Policy

To maintain student enrollment and school reporting mandated by federal immigration law, international students not participating in a recognized student sponsorship program are deregistered from classes and removed from school on University-chosen but published deregistration date(s) unless a) the student pays in full for the current term by the deadline or b) the student successfully enrolls in and maintains compliance with a University-approved payment plan by the appropriate deadlines.

Change of Schedule - Add/Drop

After registration has been completed, a student may change her/his schedule only during the add/drop period. No course may be added after the first week of class. Tuition and fee charges for any course dropped before the first day* of class is refunded 100%. Tuition and fees for classes dropped after classes have begun are credited as follows:

  1. Courses dropped within 5% of the class calendar days will be credited at 80%
  2. Courses dropped within 10% of the class calendar days will be credited at 60%
  3. No refund will be credited for any course after 10% of the class calendar days has elapsed. Fees will not be refunded if a student completely withdraws from the University after the official first day of class.

*Classes dropped on the same day as class starts are subject to penalty.*


A student wishing to drop from all classes must formally withdraw from the University (see Withdrawals/Drop Section in the catalog). Non-attendance does not get you withdrawn from classes. To not be charged you must do so prior to the first class start date.

Tuition: A student formally withdrawing from the University before the end of 20% of class time usage will be eligible for a partial refund of tuition and room and board charges only, except for the first time students and Title IV aid recipients as noted below. Students who do not adhere to the University's formal withdrawal process forfeit their refund. Withdrawal tuition refunds are calculated on a class-by-class basis. The official first day of classes for refund purposes for all programs of study is established as the first regularly scheduled day of each class as set forth in the University's class schedule. 6888 The total withdrawal refund formula is as follows:

  1. 100% credit before the first day* of class
  2. 80% credit if 5% or less of the class calendar days has elapsed
  3. 60% credit if 5.01% to 10% of the class calendar days has elapsed
  4. 40% credit if 10.01% to 15% of the class calendar days has elapsed
  5. 20% credit if 15.01% to 20% of the class calendar days has elapsed
  6. No credit will be given after 20% of the class calendar days has elapsed.

Fees will not be refunded if a student completely withdraws from the University after the official first day of class.

Non-payment does not guarantee automatic withdrawal. You will need to withdraw at the Registrar office.

*Withdrawals processed on the same day as class starts will be subject to penalty.


Statement Information

Students may access their account balance through RamLinkunder the Student Account Statement title. You can print out a statement from this link. Payment reminders and other important account information will be sent to students through RamMail.

Statement balances are subject to change. This means that balances can change from day to day. Charges can be added or removed.  Example: book charges can be added or removed during the semester.

*Payment in full means all registration charges, dorm and meal charges and other miscellaneous charges are paid.

Contact Us
Cashier's Office

Location: Oneal-Sells Administration Building 3rd Floor
8:30am to 4:30pm
Phone: 817-531-4456
Fax: 817-531-6570

Office Hours

8:30 a.m.-4:30 p.m.

Contact Us:
1201 Wesleyan Street
Fort Worth, TX 76105

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